Aussie Animals Education
Effective date: 15 May 2026
Last reviewed: 15 May 2026
Next scheduled review: 15 May 2027
Version: 1.0
This Privacy Policy explains how About Time Too Pty Ltd trading as Aussie Animals collects, holds, uses and discloses personal information through edu.aussieanimals.com and related educational resource services.
In this Privacy Policy, “Aussie Animals”, “we”, “us” and “our” means About Time Too Pty Ltd trading as Aussie Animals. “You” and “your” means a person who accesses our website, creates an account, purchases a resource, downloads a product, contacts us or otherwise uses our services.
School users: Aussie Animals Education is designed for adult educators, schools, parents and homeschool users. Students do not need accounts and are not required to provide personal information to use our learning materials. We also provide a plain-English School Use & Privacy Summary for schools reviewing our service. The Privacy Policy remains the formal privacy document.
This Privacy Policy should be read together with our:
- Terms of Service
- Licence Terms
- Refund Policy
- Cookie information in this policy
- Any other terms displayed at checkout or when using our services
We aim to manage personal information in a clear, fair and transparent way. The Australian Privacy Principles require an APP privacy policy to explain matters such as the kinds of personal information collected, how it is collected and held, why it is used and disclosed, access and correction rights, complaints, contact details and likely overseas disclosures.
1. Who our service is for
Aussie Animals Education is intended for adults, including:
- teachers;
- school staff;
- school leaders;
- relief teachers;
- parents;
- carers;
- homeschool educators;
- tutors;
- education organisations; and
- authorised purchasers for schools or organisations.
Our website is not designed for students to create accounts, purchase products, submit personal information or interact directly with the service.
Students may use learning materials only when those materials are provided to them by a teacher, parent, guardian, school or authorised adult.
2. Children and students
We do not knowingly collect personal information directly from students or children.
Students are not required or permitted to:
- create an account;
- purchase resources;
- submit forms;
- upload content;
- provide personal information;
- contact us for support;
- subscribe to marketing emails; or
- interact directly with our website as users of the service.
Teachers, schools, parents and carers should not send us student personal information unless we have expressly agreed in writing and appropriate privacy arrangements are in place.
Student personal information may include:
- student names;
- student email addresses;
- student ID numbers;
- photographs of students;
- student work samples;
- assessment records;
- behaviour records;
- health information;
- disability or learning support information;
- school reports;
- classroom records; or
- any other information that could reasonably identify a student.
If we become aware that student or child personal information has been provided to us without appropriate authority, we may delete, de-identify or return that information unless we are legally required to retain it.
We may use AI-assisted tools to help create, edit, review or illustrate educational resources. We do not use student personal information in AI tools and do not currently provide student-facing AI features. For more information, see our AI Use & Transparency Statement.
3. What personal information we collect
We may collect and hold the following kinds of personal information:
- name;
- email address;
- phone number, if provided;
- billing address;
- school, business or organisation name, if provided;
- role or job title, if provided;
- account username and login information;
- order details;
- licence type;
- product download history;
- purchase history;
- invoice and tax information;
- payment status, but not full card details;
- refund or support request information;
- email subscription preferences;
- marketing preferences;
- survey, feedback, review or testimonial content;
- correspondence with us;
- website usage information;
- device and browser information;
- IP address;
- approximate location derived from website analytics or security tools;
- cookie and analytics information; and
- any other information you choose to provide to us.
We do not intentionally collect sensitive information, such as health information, student disability information, racial or ethnic origin, religious beliefs or other sensitive information. If you contact us, you should avoid including sensitive information unless it is necessary for your enquiry.
4. How we collect personal information
We may collect personal information when you:
- visit our website;
- create an account;
- purchase a resource;
- download a free or paid product;
- complete a checkout form;
- subscribe to emails or updates;
- contact us for support;
- request a refund;
- submit a review or testimonial;
- complete a survey or feedback form;
- use a discount code or promotion;
- interact with our emails;
- communicate with us by email or another channel; or
- otherwise provide information to us.
We may also collect technical information automatically through cookies, analytics tools, ecommerce systems, security tools, server logs and similar technologies.
5. How we hold personal information
We hold personal information in secure digital systems used to operate our website and business.
These may include:
- website hosting systems;
- WordPress and ecommerce systems;
- customer account systems;
- payment and checkout systems;
- email and marketing systems;
- cloud storage systems;
- analytics systems;
- security and firewall systems;
- backup systems;
- accounting and tax systems; and
- internal business administration systems.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. APP 11 requires APP entities to take reasonable steps to protect personal information they hold and, in certain circumstances, to destroy or de-identify information that is no longer needed.
No website, online service or electronic storage method can be guaranteed to be completely secure. If we become aware of a data breach, we will assess and respond to it in accordance with applicable legal requirements.
6. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information for purposes including:
- providing access to our website;
- creating and managing user accounts;
- processing purchases;
- delivering digital downloads;
- managing licences;
- issuing invoices and receipts;
- processing refunds;
- responding to enquiries;
- providing customer support;
- sending transactional emails;
- managing email subscriptions;
- sending marketing communications where permitted;
- improving our resources, products and website;
- understanding which resources are useful to customers;
- managing reviews, feedback and testimonials;
- maintaining website security;
- detecting and preventing fraud or misuse;
- troubleshooting technical issues;
- complying with tax, accounting and legal obligations;
- responding to privacy, legal or regulatory requests;
- enforcing our Terms of Service and Licence Terms; and
- managing our business operations.
We do not sell personal information.
7. Transactional emails and marketing emails
We may send transactional or service-related emails, including:
- account emails;
- order confirmations;
- invoices;
- download links;
- licence information;
- password reset emails;
- support responses;
- refund updates;
- important service notices;
- privacy or terms updates; and
- security notifications.
These emails are necessary to provide the service.
We may also send marketing emails, such as product updates, new resource announcements, promotions, newsletters or teaching ideas, where you have subscribed, consented or where otherwise permitted by law.
You can unsubscribe from marketing emails using the unsubscribe link in the email or by contacting us.
8. Who we may disclose personal information to
We may disclose personal information to third parties who help us operate our website, services and business.
These may include:
- website hosting providers;
- ecommerce platform providers;
- payment processors;
- email service providers;
- analytics providers;
- security and firewall providers;
- cloud storage providers;
- backup providers;
- accounting and bookkeeping providers;
- professional advisers;
- contractors who help us provide support or administration;
- delivery or fulfilment providers, if physical products are offered;
- government agencies, regulators or law enforcement where required or authorised by law; and
- other parties where you have consented or where disclosure is required to provide the service.
We require service providers to handle personal information appropriately and only for authorised purposes, where reasonably practicable.
9. Payments
Payments may be processed by third-party payment providers.
We do not store full credit card numbers on our own systems. Payment information is handled by the relevant payment provider according to its own terms, privacy policy and security practices.
We may receive limited payment-related information, such as:
- payment status;
- transaction ID;
- order amount;
- billing name;
- billing email;
- billing address;
- last four digits of a card, if provided by the payment processor;
- payment method type; and
- refund status.
10. Overseas disclosure
Some of our service providers may store or process personal information outside Australia.
Where practicable, likely countries may include:
- Australia;
- United States;
- United Kingdom;
- European Union countries;
- New Zealand; and
- other countries where our technology, hosting, analytics, email, payment or support providers operate.
We take reasonable steps to use reputable service providers and to handle personal information consistently with this Privacy Policy.
11. Accessing and correcting your personal information
You may request access to personal information we hold about you.
You may also ask us to correct personal information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact us using the details at the end of this policy.
We may need to verify your identity before providing access or making corrections.
We will respond within a reasonable period.
In some cases, we may refuse access or correction where permitted by law. If we refuse, we will provide reasons where reasonable and legally appropriate.
12. Complaints
If you believe we have breached this Privacy Policy or applicable privacy laws, you may contact us using the details at the end of this policy.
Please include:
- your name;
- contact details;
- details of your concern;
- any relevant order, account or correspondence information; and
- the outcome you are seeking.
We will review your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner or another relevant privacy regulator.
13. Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information to:
- provide access to purchased products;
- maintain account records;
- manage licences;
- meet tax and accounting obligations;
- handle refunds, disputes or support issues;
- comply with legal obligations;
- maintain business records;
- prevent fraud or misuse; and
- resolve complaints.
When personal information is no longer reasonably needed, we will take reasonable steps to delete, destroy or de-identify it, unless we are required or permitted by law to retain it.
14. User reviews, testimonials and feedback
If you provide a review, testimonial, correction, suggestion, comment or other feedback, we may use it to:
- respond to you;
- improve our products;
- correct errors;
- develop new resources;
- display customer reviews;
- promote our services; or
- improve customer support.
We will not knowingly publish student personal information.
If you provide a testimonial, we may display your name, role, school or organisation only where you have provided that information or consented to its use.
15. Cookies and similar technologies
Our website uses cookies and similar technologies.
A cookie is a small file placed on your device when you visit a website. Cookies can help websites function, remember preferences, improve performance, understand website usage and support security.
We may use cookies and similar technologies for:
- website functionality;
- account login sessions;
- shopping cart and checkout functionality;
- remembering preferences;
- website security;
- fraud prevention;
- performance monitoring;
- analytics;
- error detection;
- marketing measurement; and
- improving user experience.
Some cookies are necessary for the website to work. Others help us understand how visitors use the website.
You can manage or block cookies through your browser settings. If you block cookies, some parts of the website may not work properly, including account login, checkout or download functions.
16. Types of cookies we may use
Strictly necessary cookies
These cookies are required for the website to operate.
They may be used for:
- account login;
- checkout;
- shopping cart;
- payment flow;
- security;
- fraud prevention;
- page loading;
- remembering privacy choices; and
- protecting the website from misuse.
You cannot disable strictly necessary cookies through our website because the service may not work without them.
Functional cookies
These cookies help remember choices and improve your experience.
They may be used for:
- remembering preferences;
- improving forms;
- maintaining session settings;
- remembering display options; and
- supporting customer account features.
Analytics cookies
These cookies help us understand how visitors use the website.
They may tell us:
- which pages are visited;
- how visitors move around the website;
- which products or resources are viewed;
- how long users spend on pages;
- what devices and browsers are used;
- approximate location, such as country or city;
- whether visitors arrive from search, email, social media or another website; and
- whether website errors or performance issues occur.
We use this information to improve our website, products and customer experience.
Marketing and advertising cookies
If used, these cookies may help us understand whether marketing campaigns are effective.
They may be used for:
- measuring email or ad campaign performance;
- understanding referral sources;
- avoiding repeated promotions;
- creating aggregated audience reports; and
- improving future marketing.
We do not use these cookies to knowingly target students or children.
17. Google Analytics
We may use Google Analytics, including Google Analytics 4, to understand how visitors use our website.
Google Analytics may collect information such as:
- pages visited;
- time spent on pages;
- clicks and navigation behaviour;
- device type;
- browser type;
- operating system;
- approximate location;
- referral source;
- search or campaign source;
- interactions with forms, buttons or downloads;
- purchase or checkout events, where configured; and
- technical information such as IP address.
Google Analytics uses cookies and similar technologies to collect and report website usage information. Google explains that Analytics customers using advertising features may involve Google advertising cookies and that consent may be required where legally required, including for personalised ads. Google also publishes information about how Google uses cookies and similar technologies.
We use Google Analytics to:
- measure website traffic;
- understand which resources and pages are useful;
- improve website structure and content;
- identify technical issues;
- understand marketing performance;
- improve checkout and download experiences;
- make better product decisions; and
- produce aggregated reports.
Where available, we may configure Google Analytics to reduce privacy impact, such as by limiting data retention, avoiding collection of unnecessary personal information and not sending student personal information to Google Analytics.
You can learn about Google’s privacy practices through Google’s own privacy and cookie information.
You can also manage cookies through your browser settings or use available browser tools to limit analytics tracking.
18. Google Analytics and student information
We do not intentionally send student personal information to Google Analytics.
Teachers, schools, parents and users must not enter student personal information into website forms, checkout fields, support messages, reviews or other website features unless we have expressly agreed in writing and appropriate privacy arrangements are in place.
We do not design Google Analytics events or reports to identify students.
19. Cookie consent
Australian privacy law generally focuses on transparency, notice and responsible handling of personal information rather than requiring a cookie banner in every situation. However, privacy notices should clearly explain how cookies and analytics are used, especially where they may collect information about users or devices. The OAIC guidance also emphasises that privacy policies should be clearly expressed, up to date and cover required APP 1.4 matters.
We may display a cookie notice, consent banner or cookie preference tool where we consider it appropriate or where required by law, platform rules or the location of users.
If we offer cookie preferences, you may be able to accept, reject or manage certain non-essential cookies. Strictly necessary cookies may still operate because they are required for the website to function.
20. Managing cookies
You can control cookies through your browser settings.
Depending on your browser, you may be able to:
- block cookies;
- delete existing cookies;
- block third-party cookies;
- receive alerts before cookies are stored;
- use private browsing mode;
- manage site-specific cookie settings; or
- install privacy tools or browser extensions.
If you disable cookies, some website features may not work correctly, including login, checkout, cart, account access and downloads.
21. Website logs and security monitoring
We may collect technical information through server logs, security tools, firewall services and website monitoring tools.
This information may include:
- IP address;
- browser type;
- device type;
- operating system;
- requested URLs;
- date and time of access;
- referring website;
- error logs;
- security events;
- blocked requests;
- suspicious activity indicators; and
- general usage patterns.
We use this information to:
- protect the website;
- detect misuse;
- prevent fraud;
- block malicious traffic;
- troubleshoot errors;
- improve performance;
- investigate security incidents; and
- maintain reliable service.
22. Third-party links
Our website may contain links to third-party websites, including curriculum authorities, government websites, payment providers, social media platforms, affiliate partners, video platforms, learning tools or other external services.
We are not responsible for the privacy practices, security, content or terms of third-party websites.
You should review the privacy policy and terms of any third-party website you visit.
23. Social media
If you interact with us on social media platforms, those platforms may collect and use your information according to their own privacy policies.
We may see information you make publicly available or send to us through those platforms, such as your name, username, comments, messages, profile information or interaction history.
Do not send student personal information to us through social media.
24. Email newsletters and mailing lists
If you subscribe to our mailing list, we may collect your name, email address, role, interests, subscription preferences and email interaction information.
We may use this information to send:
- resource updates;
- teaching ideas;
- product announcements;
- promotions;
- curriculum-related updates;
- free resources;
- surveys; and
- news about Aussie Animals Education.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
25. School purchases and authorised users
If you purchase on behalf of a school or organisation, we may collect information about the school or organisation, including:
- school or organisation name;
- billing details;
- authorised contact person;
- staff email address;
- licence type;
- purchase history;
- invoice information; and
- support correspondence.
You must ensure you have authority to provide this information and purchase on behalf of the school or organisation.
26. Legal basis and consent
Where required, we rely on your consent to collect, use or disclose personal information.
In other cases, we may collect, use or disclose personal information where reasonably necessary to:
- provide the service you requested;
- perform a contract with you;
- process your purchase;
- comply with legal obligations;
- protect the security of the website;
- prevent fraud or misuse;
- manage our business; or
- pursue legitimate business purposes in a way that is reasonable and lawful.
If you do not provide required personal information, we may not be able to:
- create your account;
- process your purchase;
- issue an invoice;
- provide downloads;
- manage your licence;
- respond to support requests;
- send service notices; or
- provide some parts of the service.
27. International users
Our service is operated from Australia and is primarily intended for Australian users, schools, parents and educators.
If you access the service from outside Australia, you are responsible for ensuring that your use complies with local laws.
Where additional privacy requirements apply, such as GDPR, UK GDPR or other international privacy laws, we may take additional steps where required.
28. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
We will update the effective date, last reviewed date and version number when changes are made.
If we make material changes, we may take reasonable steps to notify users, such as by posting a notice on the website, notifying account holders or sending an email.
Your continued use of the service after changes are published means you acknowledge the updated Privacy Policy.
29. Review of this policy
We review this Privacy Policy at least annually and when there are material changes to our services, systems, legal obligations or information handling practices.
This supports our commitment to keeping the Privacy Policy accurate, relevant, accessible and up to date.
30. Contact details
For privacy questions, access or correction requests, complaints, cookie questions or data handling enquiries, contact:
About Time Too Pty Ltd trading as Aussie Animals
PO Box 477 The Gap, Brisbane, Queensland, Australia 4061